Over the weekend I stopped at a cell phone shop to enquire about migrating over to their network. I had a hundred questions regarding their service, their product offering and whether they could really offer me a better package. I...Continue reading
Tag: Customers
#BusinessChallenge – Week 7
Welcome to week 7 of the #BusinessChallenge! Right, so for the last two weeks you have been firing bad customers and treating your best customers like they should be, with thanks and gratitude. This week the challenge is also fairly...Continue reading
#BusinessChallenge – Week 6
With the #BusinessChallenge last week we spoke about how to fire a customer that is not adding value to your business. It wasn’t easy right! No, it never gets easier, but it is a real necessity for the future sustainability...Continue reading
#BusinessChallenge – Week 5
Last week we discussed the important principle that not all customers were created equally. Rater controversial right? This week we talk about what you should do after you have classified your customers according to the lists of last week. #BusinessChallenge...Continue reading